Terms & Conditions

Terms & Conditions


  • Deliveries are free for orders above €50 for Malta and Gozo.
  • Orders under this value will incur a €5 delivery surcharge for Malta and a €10 surcharge for Gozo.
  • Deliveries are strictly up to main door at the ground floor.
  • Deliveries required to any floors above ground floor will require a furniture lifter which will be organized and paid by the customer.
  • Type of payments accepted on delivery are: Cash on delivery, Cheque or by using the BOV mobile banking app. If paying by cheque, please ensure that your contact number and ID card number are written overleaf.
  • Delivery times are on weekdays from 3pm-7pm. A specific time cannot be guaranteed.
  • Installation is generally done by the customer since simple to follow instructions and tools (if needed) are provided. However, if installation is requested, a fee of €25 per item is charged.*

*Due to the COVID-19 pandemic we regret to inform that installations are currently not offered.


  • Should you wish to return any items you may do so within 15 days of purchase and only if they are unused and in their original packaging together with purchase receipt or order form.
  • Returning any goods entitles you to a credit note of the same purchase value, and not a cash refund.
  • Returns of pram systems and strollers will be reviewed on a case by case basis.
  • For hygienic reasons, baby wear and maternity wear items may not be returned.
  • A full refund will only be given in the exceptional circumstance of a miscarriage, which must be verified by a medical professional in writing.


Welcome to Nursery Direct’s Loyalty Card Scheme!

How it works:

Each €10 spent at our outlet will earn the loyalty card holder 1 heart shaped stamp. Collect a total of 50 stamps (that’s €500 worth) and we’ll  be giving you a €30 voucher to spend on your next purchase! These are the terms and conditions of the loyalty scheme:

  • Use of the loyalty card is applicable to purchases made at the outlet only.
  • The loyalty scheme and voucher rewarded cannot be used in conjunction with any other offer or items on sale. Use of the loyalty scheme with gift vouchers and/or gift receipts is also not allowed.
  • The period of validity of the €30 voucher is of 6 months.
  • Vouchers cannot be exchanged for cash.


Who doesn’t like to receive a gift voucher? Gift vouchers give you the freedom to choose exactly the item you wish without any compromise! Nursery Direct gift vouchers are presented in a neat and cute package which will be well received by the mum-to-be. Personalise each voucher with your own message inside. Terms and conditions as follows:

  • Vouchers cannot be exchanged for cash.
  • Period of validity is of 6 months.